I thought I needed cheaper help. What I really needed was aligned help.
Back when I was running my California-based office supply business, Gorilla Stationers, payroll was my biggest expense and compliance headaches never seemed to stop. Despite paying top dollar, I couldn’t always count on the work getting done right. So I did what every cost-conscious entrepreneur eventually does: I hired offshore.
The Philippines made sense, great people, affordable rates. But then came the 2 a.m. Zoom calls. Not for me, but for my team abroad. I could hear the exhaustion in their voices, even when they smiled through it. The 12-hour time difference between the Philippines and the U.S. made me wonder: is this really how I want to grow, by making people labor through their nights? It felt unethical.
I didn’t want just cheap help. I wanted team members who could have a healthy work-life balance that worked for them and for me. And that shouldn’t be limited to my U.S. team.
That dilemma was still on my mind when I flew to Buenos Aires for an EO event. What I found surprised me:
✔️ U.S. time-zone alignment
✔️ A cost advantage compared to U.S. salaries
✔️ And a European-style culture of ownership and pride in work
So I decided to give it a try. I hired a VA to help me with my admin. That one hire turned into two. Then five. They helped me grow Gorilla Stationers while building a healthier team.
As I shared my experience, the inquiries started:
“Where did you find this person?”
“Can you help me get someone like that?”
And just like that, Staff4Half was born, from solving my own talent problem in a way that finally felt aligned with my values, my clients, and my team.
If you’re tired of trading cost for quality, or ethics for output, I’ve been there. There’s a better way to build.
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For a long time, I turned a blind eye to this…
I’ve never posted much here, and definitely not personally.Yet I think it’s time I share why I’m doing what I’m doing.I believe it’s relevant to many other business owners around me. For years, I outsourced work to the Philippines.The numbers add up but it never feels quite right when a team member has to work a night shift while I enjoy the light of the day.
I remember one call in particular: It was late afternoon my time and the middle of the night for her.She showed up to our call knowing that her kids would soon wake up, expecting a happy, well rested mom…
And I felt my discomfort.
She was sacrificing the quality of her family life while I was growing my business.Is this what work-life balance and team health are supposed to feel like? We say we care about work-life balance. About being values-driven. About team health. But when our business depends on someone else working shifts we would refuse, I struggle to look myself in the mirror. Aren’t we quietly lying to ourselves?I didn’t like asking that question because for a long time, I didn’t have a better solution.
Until a few years ago, when I flew to Buenos Aires for an EO conference, not expecting much. But something clicked and I realised I might have found a better way:
- US-aligned time zones.
- Cultural chemistry I hadn’t felt elsewhere.
I tested a few placements for my office supply business. It worked better than I expected.
So I built a team.
And now I’ve built a company around it. Staff4Half didn’t start as a business plan. It started as a gut check. I believe there’s a better way to build a company. If you’ve wrestled with this too, I’d love to hear your take.
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Hi, I’m Rosemary. In the past 15 years, I’ve built three businesses in the US, Puerto Rico, and Argentina.
If you believe in leading with trust and building with heart, I invite you to follow me and connect with a community of founders building together.
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The Real Burnout: Why Leadership Isn’t About Hardening Your Heart
I cried the first time I had to fire someone. I felt it was my fault. As a founder, I’ve always believed we don’t just hire people, we invite them into our vision. We hope they’ll care as much as we do. And when they don’t, or when it doesn’t work, it feels like a personal failure.
For a long time, I kept people too long because I wanted to avoid admitting that failure. Instead, I twisted myself trying to make things work that clearly weren’t. I thought being a “good leader” meant being endlessly patient.
It took me years to understand that being a good leader actually means telling the truth kindly, clearly, and as soon as things become clear.
That’s why I believe most of us don’t burn out from overworking. We burn out from emotional entanglement, from holding the entire relationship on our shoulders, without anyone saying, “Hey, this isn’t working and here’s why.”
It took me years to learn that leadership isn’t about hardening your heart. It’s about keeping it open and acting anyway.
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