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The Hiring Conversation: Building Teams with Heart
Some ideas arrive fully formed.
But others take years to find their place. For me, building companies has always been more than just building products or services. It’s about the people:The ones we hire,
The ones we grow with, and sometimes
The ones we have to let go.
Over the years, I’ve come to embrace that people component more and more. Leadership without people at heart is nothing. That’s why I’m bringing back The Rosemary Czopek Podcast with a new season called ‘The Hiring Conversation’. I want this to be a place for candid, open talks with (women) founders about what it really takes to build great teams from people:How do they hire?
How do they lead?And how do they build teams that last?
We’ll talk about what worked, and most importantly, what didn’t. Because it’s the failures that teach us the most. Learning from those who’ve been there and are willing to share their experiences has always been the most effective for me. And that’s what I want this new season to be:
A place for mutual learning.
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Women Lead Differently And It’s Time We Talk About It
A couple of weeks ago, I announced that I’m relaunching my podcast—this time focusing on female entrepreneurs: how they lead, how they grow their teams, and how they build businesses that last. Because I truly believe that we women lead differently.
This week, I finally sat down with Merlijn Mazairac to record the first episode, and I left feeling absolutely energized. From the start of our conversation, the connection was there. She spoke with such openness about living abroad, building her consulting company, and leading her team through growth and change.
Here are three ideas from her leadership journey that inspired me most:
1️⃣ Colleagues sitting side by side for years without really knowing each other. Merlijn has seen it happen, and now uses intentional exercises to help people open up and truly connect.
2️⃣ Team fails are leadership lessons. She reminded me that struggles, mismatched hires, disconnection, and even tough exits all carry value. Talking about them openly makes us better leaders—and helps others avoid the same mistakes.
3️⃣ Salary conversations in times of inflation. She doesn’t shy away from the tough talks—the ones that test not just your budget, but your leadership itself.For me, this first recording is about growing as a leader by listening to the honest stories of others. I’m deeply grateful to Merlijn for sharing her journey so openly—and excited for all the conversations ahead.
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Everyone Knows an Emma (and That’s the Problem)
Everyone knows an Emma.
Emma, the founder drowning in to-dos.
Emma, who swore this month she’d finally get help.
Emma, who spent three hours on Fiverr trying to find “a VA who can do everything.” I call them unicorns.I’ve met many Emmas, and here’s what I’ve observed: Emma isn’t the problem. The hiring process is.
When her inbox hit 1,200 unread messages, Emma went to Fiverr. She typed “virtual assistant, reliable, proactive, English fluent” and hired someone in 48 hours. For two weeks, things looked fine. Then tasks slipped, instructions were repeated, and eventually, the VA disappeared mid-project.
So Emma said what many founders say in this situation:
“I guess I’m just bad at delegating.”
or
“There are no good people out there.”But here’s what really happened:
• Nobody helped Emma define what she actually needed.
• Nobody asked, “What will success look like 90 days from now?”
• Nobody said, “You don’t need a VA, you need a project coordinator.”Marketplaces can’t ask those questions. They just match keywords. They don’t challenge business owners on what they think they need. Marketplaces are built for transactions, not transformations.
Good agencies are different. They sit with the messy notes from founders, the voice messages, the vague frustration of “I just need help,” and turn that into a clear process. They design a role before the hire.
That invisible work — the questioning, the clarifying, the diagnosing — is what turns a two-week freelancer into a two-year team member.
So stop the cycle of hiring before understanding.
Before hiring, take the time to:
1- Get help defining what you truly need.
2- Map the skills to your real priorities.
3- Make sure your new hire has the context to succeed.The goal isn’t to fill a seat fast. It’s to know when Fiverr fits, and when it doesn’t.
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