Listen to Rosemary talk about her experience starting her company Gorilla Stationers and what helped her to keep the track until where she is now.
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Panic Hiring vs. Strategic Hiring
Panic Hiring vs. Strategic Hiring
Hiring too early can hurt you.
Hiring too late can bury you.
Most founders don’t struggle because they can’t find talent.
They struggle because they hire at the wrong moment — for the wrong reason.
There are two dangerous hiring triggers:
1️⃣ Panic hiring
You’re overwhelmed. Things are slipping. So you hire fast to “fix it.”
But the role isn’t defined. Outcomes aren’t clear. And now you’ve multiplied the chaos.
2️⃣ Ego hiring
Revenue grows. The team expands. It feels like the next logical move.
But the role doesn’t create leverage. It creates complexity.
The right time to hire isn’t when you’re exhausted.
It’s when:
• You can define the outcome clearly
• You can delegate real decision rights
• You know exactly what should leave your plate
Hiring should reduce pressure, not temporarily distract you from it.
The goal isn’t growth for the sake of growth.
It’s building something that scales without breaking you.
If you’re thinking about hiring this quarter, ask yourself:
Is this role designed for leverage — or relief?
Because only one of those scales.
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Stop Hiring the Person You Like. Start Hiring for What You Need.
If you don’t know what you really need, you’ll hire the person you like most.
I’ve read hundreds of small business job descriptions, and 95% make the same mistake: they’re more of a wishlist than a job description.
A typical one looks like this:
We want someone who can:
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Manage the calendar
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Write the newsletters
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Run operations
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Handle support
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Think like a strategist
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Execute like a machine
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And work across four time zones
What’s the problem with that?
It mixes six completely different skill sets: administrative, creative, operational, technical, strategic, and customer-facing. That’s not a job. It’s a fantasy.
If someone like that existed, they’d already be running their own business, not applying to work for yours.
Here’s what to do instead:
1️⃣ Write down everything you wish this person would do.
2️⃣ Circle the three most critical things.
3️⃣ Build a role around those, not all seventeen.Once you’ve found that person and developed a good rhythm, go back to your list, see what’s still open, and hire the next person.
Hiring isn’t about finding magic. It’s about making trade-offs and slowly building a team that can cover all the tasks you want to delegate.
Focus beats fantasy. Every time.
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Clarity Is Kindness
Most leadership mistakes don’t happen because people don’t care. They happen because things stay vague for too long.
I see this over and over again with founders and leaders.
They say things like
“I thought it was obvious.”
“I assumed they understood.”
“I didn’t want to micromanage.”And then, weeks later, they feel frustrated, disappointed, or quietly resentful.
Here’s the uncomfortable truth.
Clarity is not micromanagement.
Clarity is kindness.When expectations live only in your head, people are forced to guess. When priorities are implied instead of stated, people fill in the gaps with their own assumptions. When feedback comes too late, it feels personal instead of useful.
Most teams don’t fail because of a lack of talent. They fail because of a lack of shared understanding.
The leaders who grow the fastest are the ones willing to say the obvious out loud. Even when it feels repetitive. Even when it feels uncomfortable. Even when they worry they’re being too direct. Especially then.
Strong leadership isn’t about having all the answers. It’s about creating an environment where people know where they’re headed, how their work fits in, and what success actually looks like.
That means clearly naming priorities, giving feedback early rather than perfectly, explaining the why and not just the what, and making decisions visible instead of hiding them in private conversations.
When clarity becomes the norm, something shifts.
People stop second guessing themselves. Energy goes into execution instead of interpretation. Trust increases because there are fewer surprises. And leaders stop carrying everything alone.
If you’re feeling stuck, overwhelmed, or disappointed with how things are playing out on your team, ask yourself this before changing the people: have I truly made the expectations clear?
Leadership isn’t about being softer or tougher. It’s about being clearer.
And clarity changes everything.
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