The best lessons don’t come from books. Sometimes, they come from a night at Coldplay with a friend.
Last week, I met up with Dan Baker from Valatam in East London, just before the Coldplay concert. Technically, Dan is a competitor, he runs two outsourcing agencies. Most people would hold back in that situation. I don’t.
Why? Because I met Dan through EO, the Entrepreneurs’ Organization. And in EO, I learned that even when we’re in the same industry, we don’t compete with each other. The only real competition is with ourselves.
To grow my business, I need to grow myself not fear what competitors are doing. That’s why every time Dan and I meet, we talk openly. And I walk away with ideas, feedback, and perspectives you can only get from someone who’s walked the same road.
I’m grateful for friends who prove that you can cheer each other on, learn from each other, and still win in business.
P.S.: The Coldplay concert made a memory. But peer learning makes change.
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What It Takes to Scale with Purpose
What It Takes to Scale with Purpose
Grateful for an incredibly insightful conversation today with Mely Torres,
Founder of On Point Strategy (OPS), on my podcast The Hiring Conversation.
We talked about what it really takes to build and scale a mission-driven business, including remote team management, hiring high-performing talent, and how to create strong systems and accountability when your team isn’t all in the same place.
Mely shared such thoughtful perspective on leadership, growth, and building a team that can truly execute.
Thank you again, Mely, I loved the conversation and can’t wait to share this episode soon!
Carmen A. (Mely) Torres
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Hiring Isn’t Tinder, It’s About Building Relationships
Have we turned hiring into Tinder?
Swipe. Match. Delete.
Hiring has started to look more and more like a high-churn dating game. Job platforms have made applying so easy that an employer can be swamped with hundreds of applications for a single role. A few get shortlisted, some get invited to interviews, and one gets chosen. The others—the ones who made it all the way to final rounds—receive a polite rejection. And that’s the end of the short romance. No follow-up. No “let’s stay in touch.”
A few months later, the new hire doesn’t work out—or another similar role needs to be filled. Suddenly the founder is scrambling: “Do you know anyone good? I need to rehire, fast.” And just like that, they’re back to hiring Tinder. Starting from scratch. Swipe. Match. Delete. Ignoring all the candidates from the last hiring round.
I believe most companies don’t have a hiring problem—they have a relationship problem. Hiring isn’t a one-off transaction. It’s a system of trust that grows over time, if it’s nurtured. It’s about keeping the door open, even when the role is already filled.
But if we treat candidates like one-time bets, it’s no wonder that hiring always feels like a cold start—with too many frogs to kiss before we get lucky (or not). The best founders I see have a relationship management system. Sometimes it’s as simple as adding every applicant on LinkedIn so that, when a new role opens up, previous candidates see it right away. That way, they keep their pipeline warm.
Great talent isn’t something we find at the push of a button. It’s something we build and foster long before we even know we need it.
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Stop Hiring the Person You Like. Start Hiring for What You Need.
If you don’t know what you really need, you’ll hire the person you like most.
I’ve read hundreds of small business job descriptions, and 95% make the same mistake: they’re more of a wishlist than a job description.
A typical one looks like this:
We want someone who can:
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Manage the calendar
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Write the newsletters
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Run operations
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Handle support
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Think like a strategist
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Execute like a machine
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And work across four time zones
What’s the problem with that?
It mixes six completely different skill sets: administrative, creative, operational, technical, strategic, and customer-facing. That’s not a job. It’s a fantasy.
If someone like that existed, they’d already be running their own business, not applying to work for yours.
Here’s what to do instead:
1️⃣ Write down everything you wish this person would do.
2️⃣ Circle the three most critical things.
3️⃣ Build a role around those, not all seventeen.Once you’ve found that person and developed a good rhythm, go back to your list, see what’s still open, and hire the next person.
Hiring isn’t about finding magic. It’s about making trade-offs and slowly building a team that can cover all the tasks you want to delegate.
Focus beats fantasy. Every time.
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