There’s been a lot of talk about Argentina lately.
I’d like to share my take. Not on economics or politics, but on something I’ve come to know well: its people.
When I first started working with Argentina, I didn’t know what to expect. What I found was creativity, honesty, and a kind of grounded intelligence that’s hard to put into words.
People who don’t just show up to work — they show up with the intention to improve, to change, to build something meaningful.
People often talk about outsourcing as a cost decision, but for me, it was never just that.
I love Argentina. And if I can work with people who bring creativity, grit, and a sense of calm to every challenge, how could I ever say no?
Today, many of our most important projects are led by incredible professionals from Buenos Aires, Córdoba, and Rosario — people who bring warmth, clarity, and an unshakable sense of purpose.
That spirit has become part of who I am.
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You Can’t Build Loyalty With a Tight Fist
Raising Salaries Won’t Fix Your Turnover Problem
I’ve seen companies with sky-high churn, and others paying exactly the same where employees stick around for years.
Both assume that’s just how it is. The struggling ones blame it on the salary, saying they can’t pay enough.
Here’s what I believe: turnover is rarely about the paycheck. It’s almost always about purpose.
When we get a new inquiry and see people leaving in waves, that’s not a pay problem. That’s a culture problem hiding in plain sight.
Often these companies pay well, yet people still leave. Meanwhile, the businesses with the lowest churn have something different in common: their people know why they’re there, because they feel part of something that matters.
I don’t believe people leave companies. They leave bosses and organizations that fail to give their work meaning.
If you want people to stay, you don’t need free kombucha or another salary bump. You need to lead with purpose. And sometimes, the smallest gestures mean the most:
• A thank you when it counts
• A birthday remembered
• A dinner where work doesn’t come upBefore you raise another salary, ask yourself: does each and every team member know why they’re here?
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Stop Hiring the Person You Like. Start Hiring for What You Need.
If you don’t know what you really need, you’ll hire the person you like most.
I’ve read hundreds of small business job descriptions, and 95% make the same mistake: they’re more of a wishlist than a job description.
A typical one looks like this:
We want someone who can:
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Manage the calendar
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Write the newsletters
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Run operations
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Handle support
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Think like a strategist
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Execute like a machine
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And work across four time zones
What’s the problem with that?
It mixes six completely different skill sets: administrative, creative, operational, technical, strategic, and customer-facing. That’s not a job. It’s a fantasy.
If someone like that existed, they’d already be running their own business, not applying to work for yours.
Here’s what to do instead:
1️⃣ Write down everything you wish this person would do.
2️⃣ Circle the three most critical things.
3️⃣ Build a role around those, not all seventeen.Once you’ve found that person and developed a good rhythm, go back to your list, see what’s still open, and hire the next person.
Hiring isn’t about finding magic. It’s about making trade-offs and slowly building a team that can cover all the tasks you want to delegate.
Focus beats fantasy. Every time.
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