Most founders I know don’t actually have one job, they have three. Or five. Or ten. I’ve been there myself: one hat for sales, one for operations, one for HR, and another for customer service (all before lunch)
What does that mean for hiring? Too often, when we try to hire in the middle of that chaos, we end up writing job descriptions based on our overwhelm, not on a clear map of the company. That’s why coaching systems like EOS, Bloom Growth, and Scaling Up all push leaders to build an organizational (or accountability) chart.
I used to think: how boring. Until I realized it’s not just a chart, it’s a mirror.
When I first drew mine, I suddenly saw:
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I was holding three roles.
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Some teammates were holding half a role.
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And some roles didn’t even exist.
Once that truth was on paper, I was finally able to play the jigsaw puzzle, moving responsibilities left, right, up, and down until every role made sense (and I had less on my plate).
Only then can you:
✔️ Write job descriptions that actually stick
✔️ Carve out tasks without leaving holes
✔️ Stop hiring “a warm body to do stuff”
Most small companies never do this exercise. But the ones who do unlock a level of clarity that makes scaling possible.
Have you ever done the organigram exercise? What surprised you most when you saw your company on paper?
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Gallery Example
The Big Oxmox advised her not to do so, because there were thousands of bad Commas, wild Question.
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Hiring Doesn’t Fix Chaos, It Amplifies It
Before you hire, ask yourself this: am I ready for a new team member?
A lot of founders are in pain. Overwhelmed. Buried in tasks. Stretched too thin and running on fumes.
So they do what feels logical: they hire someone. Maybe a VA, maybe an operations manager, someone to finally take things off their plate.
And here’s what I’ve seen again and again: if the foundation isn’t ready, the hire won’t save you. Most people don’t come in and build systems for you. They execute what’s already there.
So before you hire, ask yourself:
• Are your workflows documented?
• Do you know what success looks like in this role?
• Is there one central place for tasks and communication?
• Are you available to onboard and give context for the first two to four weeks?If the answer is no, even the best hire will feel lost—and so will you.
Hiring doesn’t fix chaos. It amplifies it.
And yet, this happens all the time: founders hiring to feel productive instead of getting prepared, adding people instead of fixing systems, confusing motion for progress.
Hiring isn’t about making you feel less lonely in your business. It’s about making it run better. And that only works when there’s clarity.
So the next time you’re tempted to post that job listing, pause and ask yourself: are my systems ready?
The right hire can be transformational, but only when the business is ready to receive them.
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