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Delegation Done Right: Ethical Outsourcing That Changes Lives
Kande used to work late nights folding jeans. Now she manages vendor emails for a U.S.-based client, and I’m not sure who’s happier—her or me. It’s stories like these that remind me every day that this isn’t just staffing:
It’s giving people a life they deserve.
I started outsourcing to Argentina to find more reliable help without breaking the bank. I needed support for my U.S. business, and Argentina offered:
- Bilingual talent
- Time-zone alignment
- Cultural proximity
At the time, I only saw these three benefits. What I didn’t realize was the positive impact we could have on a hire in Argentina, and that’s what turned this into something bigger for me. Because what keeps me going isn’t the cost savings—it’s watching lives shift on both sides of the hire.
The story of Kande stands out to me. Before we worked together, she was in retail, working late shifts, enduring long commutes, and earning a paycheck that barely covered her bills. There were nights she even skipped meals just to save a few pesos. Then we placed her with a U.S.-based client: a remote role, an aligned time zone, and triple the pay. Everything changed.
She’s still working hard, but now she’s home when her kids are. She’s saving money for the first time and building confidence. She’s showing up energized and being seen for what she can do. That’s the part that never gets old for me.
I believe that when delegation is done right, everyone wins. This is ethical business.
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Women Lead Differently And It’s Time We Talk About It
A couple of weeks ago, I announced that I’m relaunching my podcast—this time focusing on female entrepreneurs: how they lead, how they grow their teams, and how they build businesses that last. Because I truly believe that we women lead differently.
This week, I finally sat down with Merlijn Mazairac to record the first episode, and I left feeling absolutely energized. From the start of our conversation, the connection was there. She spoke with such openness about living abroad, building her consulting company, and leading her team through growth and change.
Here are three ideas from her leadership journey that inspired me most:
1️⃣ Colleagues sitting side by side for years without really knowing each other. Merlijn has seen it happen, and now uses intentional exercises to help people open up and truly connect.
2️⃣ Team fails are leadership lessons. She reminded me that struggles, mismatched hires, disconnection, and even tough exits all carry value. Talking about them openly makes us better leaders—and helps others avoid the same mistakes.
3️⃣ Salary conversations in times of inflation. She doesn’t shy away from the tough talks—the ones that test not just your budget, but your leadership itself.For me, this first recording is about growing as a leader by listening to the honest stories of others. I’m deeply grateful to Merlijn for sharing her journey so openly—and excited for all the conversations ahead.
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Hiring Isn’t Tinder, It’s About Building Relationships
Have we turned hiring into Tinder?
Swipe. Match. Delete.
Hiring has started to look more and more like a high-churn dating game. Job platforms have made applying so easy that an employer can be swamped with hundreds of applications for a single role. A few get shortlisted, some get invited to interviews, and one gets chosen. The others—the ones who made it all the way to final rounds—receive a polite rejection. And that’s the end of the short romance. No follow-up. No “let’s stay in touch.”
A few months later, the new hire doesn’t work out—or another similar role needs to be filled. Suddenly the founder is scrambling: “Do you know anyone good? I need to rehire, fast.” And just like that, they’re back to hiring Tinder. Starting from scratch. Swipe. Match. Delete. Ignoring all the candidates from the last hiring round.
I believe most companies don’t have a hiring problem—they have a relationship problem. Hiring isn’t a one-off transaction. It’s a system of trust that grows over time, if it’s nurtured. It’s about keeping the door open, even when the role is already filled.
But if we treat candidates like one-time bets, it’s no wonder that hiring always feels like a cold start—with too many frogs to kiss before we get lucky (or not). The best founders I see have a relationship management system. Sometimes it’s as simple as adding every applicant on LinkedIn so that, when a new role opens up, previous candidates see it right away. That way, they keep their pipeline warm.
Great talent isn’t something we find at the push of a button. It’s something we build and foster long before we even know we need it.
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