Kande used to work late nights folding jeans. Now she manages vendor emails for a U.S.-based client, and I’m not sure who’s happier—her or me. It’s stories like these that remind me every day that this isn’t just staffing:
It’s giving people a life they deserve.
I started outsourcing to Argentina to find more reliable help without breaking the bank. I needed support for my U.S. business, and Argentina offered:
- Bilingual talent
- Time-zone alignment
- Cultural proximity
At the time, I only saw these three benefits. What I didn’t realize was the positive impact we could have on a hire in Argentina, and that’s what turned this into something bigger for me. Because what keeps me going isn’t the cost savings—it’s watching lives shift on both sides of the hire.
The story of Kande stands out to me. Before we worked together, she was in retail, working late shifts, enduring long commutes, and earning a paycheck that barely covered her bills. There were nights she even skipped meals just to save a few pesos. Then we placed her with a U.S.-based client: a remote role, an aligned time zone, and triple the pay. Everything changed.
She’s still working hard, but now she’s home when her kids are. She’s saving money for the first time and building confidence. She’s showing up energized and being seen for what she can do. That’s the part that never gets old for me.
I believe that when delegation is done right, everyone wins. This is ethical business.
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The Real Burnout: Why Leadership Isn’t About Hardening Your Heart
I cried the first time I had to fire someone. I felt it was my fault. As a founder, I’ve always believed we don’t just hire people, we invite them into our vision. We hope they’ll care as much as we do. And when they don’t, or when it doesn’t work, it feels like a personal failure.
For a long time, I kept people too long because I wanted to avoid admitting that failure. Instead, I twisted myself trying to make things work that clearly weren’t. I thought being a “good leader” meant being endlessly patient.
It took me years to understand that being a good leader actually means telling the truth kindly, clearly, and as soon as things become clear.
That’s why I believe most of us don’t burn out from overworking. We burn out from emotional entanglement, from holding the entire relationship on our shoulders, without anyone saying, “Hey, this isn’t working and here’s why.”
It took me years to learn that leadership isn’t about hardening your heart. It’s about keeping it open and acting anyway.
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Hiring Isn’t About Unicorns—It’s About Clarity
Is hiring a business coach a sign of weakness?
I don’t think so.
As companies grow, so do the problems, and we at Staff4Half are no exception.
More people means more moving parts, and more decisions to make. And suddenly, it’s not about the ideas of the founder anymore (sadly), it’s about how well we can leverage the knowledge of the whole team.
And that’s where it gets hard. Inside the company, we all carry our own baggage:
preconceived ideas entrenched communication styles blind spots we don’t even noticeI believe that especially when we as founders want to create an extraordinary company culture of support and fostering, being open and honest in the interest of the business can become harder.
And that’s where I see an outside coach brings immense value.
A coach challenges us as a team without politics and can help us see things we’d never catch on our own, so that we can stay friends while also doing what is right for the business.
That is, I believe, the beauty of an outside coach.
And it’s not a weakness, it’s a strength!
P.S.: Did you know that women are more likely to hire a business coach than men? I found some reports that suggest that half of business coaching is done in woman-led companies (when women only lead a minority of businesses).
What’s your observation?
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