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The Real Burnout: Why Leadership Isn’t About Hardening Your Heart

I cried the first time I had to fire someone. I felt it was my fault. As a founder, I’ve always believed we don’t just hire people, we invite them into our vision. We hope they’ll care as much as we do. And when they don’t, or when it doesn’t work, it feels like a personal failure.

For a long time, I kept people too long because I wanted to avoid admitting that failure. Instead, I twisted myself trying to make things work that clearly weren’t. I thought being a “good leader” meant being endlessly patient.

It took me years to understand that being a good leader actually means telling the truth kindly, clearly, and as soon as things become clear.

That’s why I believe most of us don’t burn out from overworking. We burn out from emotional entanglement, from holding the entire relationship on our shoulders, without anyone saying, “Hey, this isn’t working and here’s why.”

It took me years to learn that leadership isn’t about hardening your heart. It’s about keeping it open and acting anyway.

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