Over the past 24 years, I’ve read thousands of resumes, interviewed hundreds of people, and hired across multiple companies. I thought I had a ton of experience — until I met Cecilia and Victoria. I’m in awe.
Why? Because Cecilia and Victoria are true experts at sourcing new team members. The other day, I did a quick calculation: between them, it’s easily over 40,000 interviews throughout their careers. That’s an incredible amount of experience.
And I’m not saying this because they are part of my team, but because I’ve seen firsthand how much hiring has changed over the past 24 months — more than it did in the previous 24 years. Hiring hasn’t gotten easier. Quite the opposite.
I think this is one of the biggest challenges small companies face today: finding the right people in a sea of opportunities. Getting hiring right determines the success of any business. Get it right, and the business grows. Get it wrong, and it stagnates.
Here are three timeless techniques Cecilia and Victoria use when interviewing candidates after scanning thousands of applications:
1. Details that hurt
Anyone can talk about wins. The real test is whether they can tell the story behind them in vivid detail — what really happened, who was involved, and what the friction was. They even ask small things like what the weather was like during a specific event to test authenticity.
2. Process over polish
They ask candidates to walk through how they did something, step by step. Real experience is a little messy. Made-up experience sounds like bullet points. They look for the small missteps and corrections that prove genuine experience.
3. The pause
Real memory makes people stop and think. Over-rehearsed answers don’t. When on a video interview, do the eyes move slightly as they recall, or do they stay fixed? That’s a subtle but powerful signal.
These are fundamentals in a hiring process that has only gotten more complex in recent months. But they remain the foundation — even in a world of a thousand resumes and AI-polished applications.
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Hiring a Business Coach Isn’t Weakness, It’s Wisdom
Is hiring a business coach a sign of weakness?
I don’t think so.
As companies grow, so do the problems, and we at Staff4Half are no exception.
More people means more moving parts, and more decisions to make. And suddenly, it’s not about the ideas of the founder anymore (sadly), it’s about how well we can leverage the knowledge of the whole team.
And that’s where it gets hard. Inside the company, we all carry our own baggage:
preconceived ideas entrenched communication styles blind spots we don’t even noticeI believe that especially when we as founders want to create an extraordinary company culture of support and fostering, being open and honest in the interest of the business can become harder.
And that’s where I see an outside coach brings immense value.
A coach challenges us as a team without politics and can help us see things we’d never catch on our own, so that we can stay friends while also doing what is right for the business.
That is, I believe, the beauty of an outside coach.
And it’s not a weakness, it’s a strength!
P.S.: Did you know that women are more likely to hire a business coach than men? I found some reports that suggest that half of business coaching is done in woman-led companies (when women only lead a minority of businesses).
What’s your observation?
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The Real Burnout: Why Leadership Isn’t About Hardening Your Heart
I cried the first time I had to fire someone. I felt it was my fault. As a founder, I’ve always believed we don’t just hire people, we invite them into our vision. We hope they’ll care as much as we do. And when they don’t, or when it doesn’t work, it feels like a personal failure.
For a long time, I kept people too long because I wanted to avoid admitting that failure. Instead, I twisted myself trying to make things work that clearly weren’t. I thought being a “good leader” meant being endlessly patient.
It took me years to understand that being a good leader actually means telling the truth kindly, clearly, and as soon as things become clear.
That’s why I believe most of us don’t burn out from overworking. We burn out from emotional entanglement, from holding the entire relationship on our shoulders, without anyone saying, “Hey, this isn’t working and here’s why.”
It took me years to learn that leadership isn’t about hardening your heart. It’s about keeping it open and acting anyway.
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