If you don’t know what you really need, you’ll hire the person you like most.
I’ve read hundreds of small business job descriptions, and 95% make the same mistake: they’re more of a wishlist than a job description.
A typical one looks like this:
We want someone who can:
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Manage the calendar
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Write the newsletters
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Run operations
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Handle support
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Think like a strategist
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Execute like a machine
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And work across four time zones
What’s the problem with that?
It mixes six completely different skill sets: administrative, creative, operational, technical, strategic, and customer-facing. That’s not a job. It’s a fantasy.
If someone like that existed, they’d already be running their own business, not applying to work for yours.
Here’s what to do instead:
1️⃣ Write down everything you wish this person would do.
2️⃣ Circle the three most critical things.
3️⃣ Build a role around those, not all seventeen.
Once you’ve found that person and developed a good rhythm, go back to your list, see what’s still open, and hire the next person.
Hiring isn’t about finding magic. It’s about making trade-offs and slowly building a team that can cover all the tasks you want to delegate.
Focus beats fantasy. Every time.
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Cheaper Help to Aligned Help: The Story Behind Staff4Half
I thought I needed cheaper help. What I really needed was aligned help.
Back when I was running my California-based office supply business, Gorilla Stationers, payroll was my biggest expense and compliance headaches never seemed to stop. Despite paying top dollar, I couldn’t always count on the work getting done right. So I did what every cost-conscious entrepreneur eventually does: I hired offshore.
The Philippines made sense, great people, affordable rates. But then came the 2 a.m. Zoom calls. Not for me, but for my team abroad. I could hear the exhaustion in their voices, even when they smiled through it. The 12-hour time difference between the Philippines and the U.S. made me wonder: is this really how I want to grow, by making people labor through their nights? It felt unethical.
I didn’t want just cheap help. I wanted team members who could have a healthy work-life balance that worked for them and for me. And that shouldn’t be limited to my U.S. team.
That dilemma was still on my mind when I flew to Buenos Aires for an EO event. What I found surprised me:
✔️ U.S. time-zone alignment
✔️ A cost advantage compared to U.S. salaries
✔️ And a European-style culture of ownership and pride in workSo I decided to give it a try. I hired a VA to help me with my admin. That one hire turned into two. Then five. They helped me grow Gorilla Stationers while building a healthier team.
As I shared my experience, the inquiries started:
“Where did you find this person?”
“Can you help me get someone like that?”And just like that, Staff4Half was born, from solving my own talent problem in a way that finally felt aligned with my values, my clients, and my team.
If you’re tired of trading cost for quality, or ethics for output, I’ve been there. There’s a better way to build.
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