I lost a client, and I’m actually happy about it.
Let me explain.
A while back, we placed a fantastic team member with what is now our former client. She did such a great job from day one, showing perfect culture and role fit, that they decided to hire her directly.
Yes, it happens in outsourcing. But here’s what really bothered me: poaching talent doesn’t just break terms. It breaks trust and destroys culture.
I believe the most valuable thing a business owner has is their reputation with clients, suppliers, and teams. Breaking terms sends a signal to that employee and to the rest of the team that shortcuts and small acts of dishonesty are acceptable. In the long run, that erodes trust and damages both the business owner’s and the company’s reputation.
Great cultures are built on respect and integrity.
And if a client shows us they don’t believe in that, then we’re simply not a good fit.
Because without values, there is no partnership.
What do you think? Does a little cheating corrode team and company culture?
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Growth Always Feels Too Far at First
Growth Always Feels Too Far at First
As a 3-time entrepreneur, I’ve learned something the hard way:
You don’t build something meaningful by playing it safe.
Every business I’ve started required me to step into discomfort—
– to make decisions before I had “proof,”
– to invest before the outcome was guaranteed,
– to hire before I felt “ready,”
and to bet on people before the world could see what I saw.
And now, as someone who hires and builds teams globally, I see this quote show up in real time through the people I place and work with.
The best talent isn’t always the most polished.
It’s the people who:
– take initiative before being asked
– lead without needing permission
– learn faster than they hesitate
and stretch themselves into roles they’ve never held before
The truth is… growth always looks like “too far” at first.
But that’s exactly where the breakthroughs live.
If you’re building something right now and it feels uncomfortable, risky, or a little insane…
You might be closer than you think.
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When Leaders Assume, Teams Guess
When Leaders Assume, Teams Guess
One of the biggest drains on execution isn’t workload.
It’s mental overhead.
When priorities are unclear, people spend energy interpreting instead of acting.
They replay conversations.
They check messages twice.
They hesitate, not because they don’t care, but because they don’t want to get it wrong.
That hesitation rarely shows up as a problem on paper.
It shows up as slower decisions, muted ownership, and work that feels heavier than it should.
Clarity removes that weight.
When leaders name what matters most, what can wait, and how decisions will be made, something subtle but powerful happens.
People stop bracing.
They stop guessing.
They move.
Not with more pressure.
With more confidence.
I’ve learned that leadership under pressure isn’t about pushing harder or communicating more often.
It’s about communicating more clearly.
Saying the obvious.
Closing open loops.
Making priorities explicit instead of implied.
That’s what restores momentum.
That’s what gives teams room to take ownership without fear.
If execution feels harder than it should, ask yourself this:
What am I assuming people already know?
The answer is usually where clarity is missing.
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