You’re not bad at hiring. You’re just chasing a unicorn.
You want someone who can manage your calendar, write your newsletters, run operations, handle support, think like a strategist, execute like a machine, and work across four time zones—all for under $2,000 a month.
Here’s the hard truth: that person doesn’t exist. And if they did, they wouldn’t apply to your job.
So here’s what to do instead:
1️⃣ Write down everything you wish this person would do.
2️⃣ Circle the three most critical things.
3️⃣ Build a role around those—not all seventeen.
Hiring isn’t about finding magic. It’s about making tradeoffs. Clarity beats fantasy. Every time.
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The Real Cost (and Value) of Outsourcing
There’s a common misconception about outsourcing: that agencies charge double what employees get.
Looks like a nice business model, doesn’t it?
Here’s what most business owners don’t see.
Before a single interview happens, a good agency has already spent hours on these five things:
1️⃣ Understanding the company, its values, its workflow, its pain points.
2️⃣ Writing and rewriting the job description so it actually reflects what’s needed, not just what sounds good.
3️⃣ Filtering hundreds of applications, spotting who’s real and who’s copy-pasted their resume with AI.
4️⃣ Vetting for skills and mindset, because the wrong attitude costs more than the wrong tool.
5️⃣ Mapping cultural fit: who will thrive with your leadership style, your pace, your expectations.By the time a small business owner finally meets a candidate, the real work has already been done, even if they never saw it.
The value isn’t in “finding someone.”
The value is in hiring with a level of quality most small companies struggle to reach, simply because they don’t hire often enough to build these systems themselves.Good outsourcing doesn’t cost you more. It saves you from paying for the same mistake twice.
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The Hiring Conversation: Building Teams with Heart
Some ideas arrive fully formed.
But others take years to find their place. For me, building companies has always been more than just building products or services. It’s about the people:The ones we hire,
The ones we grow with, and sometimes
The ones we have to let go.
Over the years, I’ve come to embrace that people component more and more. Leadership without people at heart is nothing. That’s why I’m bringing back The Rosemary Czopek Podcast with a new season called ‘The Hiring Conversation’. I want this to be a place for candid, open talks with (women) founders about what it really takes to build great teams from people:How do they hire?
How do they lead?And how do they build teams that last?
We’ll talk about what worked, and most importantly, what didn’t. Because it’s the failures that teach us the most. Learning from those who’ve been there and are willing to share their experiences has always been the most effective for me. And that’s what I want this new season to be:
A place for mutual learning.
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The Real Cost of Hiring Cheap
“If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”
—Red Adair
Every time I see this quote, I’m reminded of how true it is in hiring. The cheapest option almost always turns out to be the most expensive.
Expertise saves you money, time, and headaches, always. The hard lesson is this: what looks like a good deal usually isn’t.
Quality has its price.
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